Common Queries Answered
Frequently asked Questions
We sell only to retailers! We believe in the work retailers do, and are committed to supporting them in any way we can. You can join us as a retailer here.
We ship via UPS. Tracking numbers are available upon request.
If you wish to change the shipping address of an order you’ve already placed, please call us at 262-248-8790. We will work with you to correct, however we cannot guarantee this change if your order has already been processed.
Your initial order must meet a $400 minimum. All subsequent orders are required to meet a $150 minimum.
We accept checks and all major credit cards. A $25 fee will be billed to your account on all returned checks.
Full payment is required for initial orders before or at the time of shipping.
Credit terms may be established with the completion of a credit application, which can be downloaded here, emailed or faxed to you. A late fee of 1.5% per month will be charged on any outstanding balance that is greater than 5 days past the due date.
Credit terms are given and can be revoked at our discretion. Any invoice that is not paid 60-90 days after the invoice date; or one invoice that is paid 90 or more days after the invoice date are means for credit termination.
Earn one (1) point for every $5 in merchandise you purchase from Minga. Points never expire as long as your account is active. Keep your account active by purchasing $50 or more within the previous six months and at least $200 in the previous twelve months. For more information, view loyalty program details »
We offer a 30 day return policy on regularly priced items. We do not pay for shipping on items returned unless the shipment was our error. Damaged or missing items must be reported within 14 days of receipt. You may request a replacement for damaged items or a credit to your account. You will be reimbursed for the cost of shipping damaged merchandise in the form of credit to your account.
Should you wish to return an item for any reason other than damage, you must call for approval. All non-damaged related returns are for account credit only. Please pack your returns carefully as refunds will not be honored if products arrive damaged. All returns must include a copy of the invoice they were sold on.